![]() ![]() They could give me a lower rate if I pay $99.99. If you would like lower charges, press one. The consumer told the BBB ScamTracker: "She asked are you happy with your AT&T charges. Eligible for 1 line only with AutoPay & Paperless bill. Save any emails, letters, notes or other records that document your desire to cancel. Compare the latest Android phones from AT&T and get the best plan for your needs. If you’re unable to stop renewal of a product or service directly from the seller, write a letter and/or file a dispute claim with your credit card company. ![]() One consumer reported receiving one of these smishing texts that said: "We are thankful for your payment Tony!" But the consumer had no idea what company was texting and no payments had been made, according to a report in August to the BBB ScamTracker.Īnother consumer reported receiving a scam phone call from someone pretending to be from AT&T. Contact your credit card or debit company. Some might say you're about to lose out on benefits or suggest that your account has already been compromised. Such texts make it seem like you need to react right away. Sometimes, these texts can ask for a Social Security number or online account password, according to an AARP Fraud Watch Network alert. No matter what you're offered, do not buy gift cards and read the numbers off the back to anyone, as the money is drained right away and it's very tough to trace.The smishing messages often appear to be from a government agency or trusted company that you know. The biggest red flag with this scam and similar ones are when they ask for payment via gift cards. Instead, hang up, and call the number on your bill, and get the promotion in writing. If you get one of these calls or texts, promising a promotion, don't agree to anything over the phone. The scammers are so good, they can even change your programming while you're on the phone with them to make it appear they work for DirecTV.ĪT&T does have warnings on its website about this scam. They've given the scammers their account information, along with the PIN to their account, and then pre-paid with a gift card to get the discounted promotion for the next six months. When you sign up for paperless billing and automatic payment, you can receive a 10 discount. ![]() the company supposedly intentionally hid the fee from view in online billing. Do you have a beef with AT&T concerning your cable bill. Over the years, ABC11 has shown you how several viewers lost money to this scam. A judge has rejected AT&Ts attempt to dismiss a class action lawsuit. ![]() There are even prompts to make it appear legit. Instead, it's scammers, pretending to represent AT&T and DirecTV.ĪBC11 Troubleshooter Diane Wilson called one of the numbers back and the recording makes it appear you are calling the actual company. It starts with a voicemail that states, "I'm calling you from AT&T/DirecTV to let you know that your existing account qualifies for 50%." While this voicemail sounds like a great deal, it's actually a scam call that is making the rounds again.ĪT&T confirms these calls are a scam and the company is not behind it. This scam continues to cost people a lot of money, as the savings are hard to pass up. It's a call that promises to save you hundreds of dollars on your phone and TV service, but don't act so fast. If you get a call promising to save you hundreds of dollars on your phone and TV service, be skeptical. ![]()
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